In a post published today, February 25th, Mr. Brian Armstrong, founder and CEO of coinbase, stated that coinbase is a decentralized company and has no headquarters.
There is no headquarters for “coinbase” Does this mean that it is decentralized?
Armstrong explained that 52% of his employees have joined the company for some time, and that 95% of them have the option to work from home.
Coinbase is originally headquartered in San Francisco, while many of the company’s employees work from around the world since the beginning of 2020.
Our reach helped us attract the best talent.
One of the best parts about being a decentralized company is that it can hire more of the best people.
Coinbase has become one of the largest companies operating in the cryptocurrency sector due to its reputation for customer service, offering reasonable fees, and its acquiescence to regulation in the United States of America.
But recently, many of its users have been complaining about having stopped working during times of Bitcoin volatility.
Violent reactions from the crypto community after Armstrong’s statement:
The barrage of violent comments came quickly and intensely after Armstrong’s statement that Queen Piece was decentralized.
And he had his account on his account in his show, party, show, display on his account, and his offer to display the price movements of large cryptocurrencies.
Someone pointed out about the customer support service on Twitter:
You do not have customer support (copy and paste emails are not automatically counted)
I think you can call that decentralization as well.
Another user told the “coinbase” platform that he lost nearly a thousand dollars in trading fees for an amount of only 8000 dollars.
Another person questioned the suspension and halt to trading of the XRP digital currency saying the company was still very centralized in the United States.
Another indignant user stated:
coinbase has come a long way since 2011 in the crypto world.
Unfortunately, its reputation has become tarnished by the unacceptable level of customer service and the neglect of its most valuable asset – the customers.
The majority of the complaints were related to unanswered email and customer support inquiries although there were many indications of frequent service outages, which made one comment sarcastically:
There is no headquarters.
No customer service.
There is absolutely no service when the market is moving.
Very good, coinbase
Another pointed out that the term “decentralization” has become as fashionable as the term blockchain.
At the time of writing this article, about 18 hours after the blog was published, there were a very large number of negative responses that coinbase should read in order to remedy the situation to stay in the forefront of the competition especially in light of the intensification and strength of competition from decentralized platforms such as Uniswap and Sushiswap. …